FAQ

on foot

• there are beautiful routes through the Hardwald (e.g. from Opfikon, Wallisellen, Bassersdorf)

bicycle >> 1 minute walk to the entrance

• Bicycle parking spaces available at the entrance of Schluefweg

train >> 7 min. walk to the park's entrance

• Take the S7 to the Kloten train station.
• After getting off the train, walk back along the platform in the direction of Zurich.
• Enter the underpass and turn left.
• Walk along the gravel parking lot towards Schluefweg and cross the street.
• Walk past the outdoor pool / congress center Schluefweg and keep to the left along the edge of the forest.
• The entrance to the ropes course is separate from the pool entrance and comes just after the pool grounds.

car >> 3 min. Walk to the entrance

• Use the paid parking on the gravel parking lot before the entrance to Schluefweg.
• Parking spaces in front of the Schluefweg entrance are more expensive

• Parking overview

Ticket Shop

• Twint, credit card, Paypal, PostCard, invoice

Seilpark Kiosk

• Maestro, Mastercard, Postcard, Twint, V-Pay
• not accepted: Reka-Checks, WIR, Kultur-Legi, American Express

There is no age limit. The physical- and mental health of an individual are the factors which determine the level at which one climbs and whether or not one can go climbing at all.

Any use of medication or any psychological hindrance must conform to the guidelines of our regulations.

minimum age: 4 years

Our mandatory supervision guidelines are described in further detail here.

Our recommendation per adult supervisor

NEIN

• Drittpersonen vor Ort sind für uns relevant und übernehmen die Verantwortung

• Bring your own personal gloves (may not be fingerless) >> more information here 
• buy a pair at check-in for 5 CHF / pair

the category of "Mini" (4- 5-year-olds) does not require gloves, as they do not require the use of a zipline pully.

So as to prevent any possible damage to hands and fingers, the use of protective gloves is mandatory. Additionally, gloves provide you comfort while climbing.

Dogs are prohibited...

• ... in our fenced-in area:
  > check-in
  > Introduction (instruction video, harness application, training-course)
  > picnic area, grills
  > climbing course for minis
  
  
• ...as an escort while climbing.
• ... while supervising minors.

recommendation:

• Experience has shown, that dogs in the ropes course area feel stressed.
  
• In the forest, the general rules of dog ownership apply.

It is not possible to keep goods you have brought with you on the premises in a cool place.

• Private - non-transferable annual passes are worth the price after your 7th visit within 365 days  >> season duration: end of March - mid-November
  
  
• Companies - transferable annual passes 

How tall does the child have to be?

It's not the child's height that matters, but the height of the child's grip. Raise your hand above your head as far as possible and measure from your feet to the palm of your hand. That would be the height of your grip.  

minimal height of grip per category:

• 1.15 m - Mini - 4+ years
• 1.35 m - Kids - 6+ years
• 1.55 m - Teen - 8+ years

NO

• Supervising third parties on site take over responsibility

Yes, in Seilpark Zürich you may come climbing by yourself.

• A spontaneous visit is possible, as long as there are still free time slots available in our online ticket shop.
• If a time slot doesn't appear on the website anymore that means it is fully booked.
• Tickets can be bought on site depending on your luck.

• regularly checked and approved climbing gear
• professional control over correct application of climbing gear
• instruction video with a mandatory training course
• supervision of the park by trained staff
• max. 3 h of climbing- Kids / Mini: max. 2 h
• grill area with wood - excl. fire starting material (available for purchase at the kiosk)
  
• picnic tables- reservation of a table is NOT possible
• lockers for larger items - bring your own lock
• smaller lockers for valuables - wallet, keys, phone

• We act respectfully and take care of both the mobile and immobile infrastructure.
• We respect the ropes course installations for the park's youngest guests (minis) and do not mistreat these as a playground (counts towards people of all ages).
• We treat the borrowed material and installations of the park as we would our own: without alienating its use and in the proper amount.
• We act in a humble and sustainable fashion:
  > as little decor as possible / a reasonable buffet is worth more
  > a sustainable, loving picnic with as little food waste and trash as possible
• We act in a way, so that the people around us can feel comfortable as well.

Every day the Seilpark Zürich team does their best to treat each guest equally and as friendly as possible.

• We pay attention our own security and to the security of the people climbing around us.
• The climbing gear and the nature around us must be treated with care.
• Jumping and swinging on the climbing courses is prohibited.
• To avoid getting ticks and to protect the plants and roots on the ground, we will stay on the forest paths.

Is the ropes course open when it's raining?

• A customer with a valid ticket will be welcomed in any weather.
• Rain is not a security risk.
• Rain is neither a fun-, sports- nor an adrenalin-killer.

Which clothing would be best suited for wet conditions?

Water-proof shoes (not rain boots), and a breathable rain coat and rain pants. The "onion-principle" (layers) works best for a ropes course. You can warm up quite a bit while climbing!  

Storms

During thunder- or wind storms the ropes course temporarily closes for safety reasons. Reservations may be postponed.