FAQ

on foot

• there are beautiful routes through the Hardwald (e.g. from Opfikon, Wallisellen, Bassersdorf)

bicycle >> 1 minute walk to the entrance

• Bicycle parking spaces available at the entrance of Schluefweg

train >> 7 min. walk to the park's entrance

• Take the S7 to the Kloten train station.
• After getting off the train, walk back along the platform in the direction of Zurich.
• Enter the underpass and turn left.
• Walk along the gravel parking lot towards Schluefweg and cross the street.
• Walk past the outdoor pool / congress center Schluefweg and keep to the left along the edge of the forest.
• The entrance to the ropes course is separate from the pool entrance and comes just after the pool grounds.

car >> 3 min. Walk to the entrance

• Use the paid parking on the gravel parking lot before the entrance to Schluefweg.
• Parking spaces in front of the Schluefweg entrance are more expensive

• Parking overview

Ticket Shop

• Twint, credit cards, Postcard

Voucher Shop

• Twint, credit cards, Postcard, invoice

Rope Park

• Cash, debit cards, credit cards, Postcard, Twint, V-Pay, Apple Pay

• Not accepted: Reka cheques, WIR, Kultur-Legi, American Express

• Minimum age: 4 years old
• There is no maximum age, provided that the mental and physical requirements are met. Regulations regulations.

Our mandatory supervision guidelines are described in further detail here.

Our recommendation per adult supervisor

Yes, we encourage cash payments, so tickets can still be purchased with cash at the ticket office even when the slots are fully booked. It goes without saying that small purchases such as an ice cream, a Spitzbub, a coffee or gloves should be paid for in cash to avoid the high fees charged by card providers.

No, what matters to us is that there is an adult supervisor on site who enforces the on-site supervision rules.

Yes, you need gloves.

There are two options:

• bring your own gloves (no fingerless climbing gloves) >> Gloves
• buy them on site for CHF 5 per pair

The Mini category does not require gloves, as they do not need to operate a pulley.

To prevent any injuries to fingers or hands, wearing protective gloves is compulsory at our centre. Gloves also make climbing more comfortable.

No, dogs are not allowed in the fenced-off area.

• What is included in the fenced-off area:
  > Check-in
  > Introduction (instructional video, putting on climbing harnesses, training course)
  > Bistro, seating areas
  > Barbecue areas
  > Mini course

• Climbing whilst accompanied by a dog is not permitted
• Supervising minors whilst accompanied by a dog is not permitted

Recommendation:

• Experience has shown that dogs generally become stressed within the rope park area
• In the forest, the general rules for dog owners set out by the Canton of Zurich apply

No, there are no facilities for storing items you bring yourself. Please note that you may only bring simple, home-made items that do not require refrigeration.

It is not the child’s height that is the deciding factor, but the reach height. The reach height is measured from the foot to the palm of the hand with the arm raised.

Minimum reach height per category:

1.15 m – Mini – aged 4 and over

1.35 m – Kids – aged 6 and over

1.55 m – Teen – aged 8 and over

Yes, you can climb on your own at the Zurich Rope Park.

• Yes, you can come and climb at short notice as long as there are still tickets available in the ticket shop.
• Yes, you can come to the check-in desk at any time with a voucher.
• Yes, if you wish to pay in cash, you can come to the check-in desk at any time.

If the tickets are fully booked online, you can try your luck at the ticket office at short notice. Groups and customers with online tickets have priority.

• Certified climbing equipment
• Climbing equipment fitted correctly by trained staff
• Instructional video
• Supervision of the introductory course by trained staff
• max. 3 hours’ climbing – Kids / Mini: max. 2 hours from the start of the introductory course
• Barbecue areas with wood – excluding firelighters (please bring your own)
• Seating in a cosy atmosphere
• Cloakroom lockers – please bring your own padlock
• Security lockers – for wallets, keys, mobile phones (free of charge)

• We behave respectfully and take care of the mobile and fixed infrastructure
• We respect the rope course installations designed for the youngest children and do not misuse them as a playground (applies to all age groups)
• We treat hired equipment and the park’s facilities as if they were our own: using them appropriately and with moderation
• We behave modestly and sustainably:
  > no decorations at children’s birthday parties
  > no catering, pizza boxes, cakes from the patisserie or chilled drinks
  > a lovingly prepared picnic with minimal waste and no food waste
• We behave in a way that ensures others feel comfortable too

The Seilpark Zürich team strives every day to serve every customer equally and in a customer-friendly manner.

• We pay attention our own security and to the security of the people climbing around us.
• The climbing gear and the nature around us must be treated with care.
• Jumping and swinging on the climbing courses is prohibited.
• To avoid getting ticks and to protect the plants and roots on the ground, we will stay on the forest paths.

Yes, the rope course is open when it’s raining.

• Rain is not a security risk.
• Rain is neither a fun-, sports- nor an adrenalin-killer.

Which clothing would be best suited for wet conditions?

Water-proof shoes (not rain boots), and a breathable rain coat and rain pants. The "onion-principle" (layers) works best for a ropes course. You can warm up quite a bit while climbing!  

Storms

During thunder- or wind storms the ropes course could temporarily close for safety reasons. Reservations may be postponed.